By using Smartflask.com.au, you agree to be bound by the following terms of service: We reserve the right to refuse service to anyone for any reason at any time. All purchases made on our website are final, and we do not accept returns or exchanges unless the product is defective or damaged. We will not be liable for any damages of any kind arising from the use of our website or products. We reserve the right to make changes to our website, products, and these terms of service at any time without notice. If you have any questions or concerns about these terms of service, please contact us at returns@smartflask.com.au